Various fully qualified and registered veterinary specialists and registered veterinarians with special interests practice independently at the Centre to offer advanced diagnostic and treatment options. These include the registered veterinary specialist clinics of internal medicine and dentistry and the special interest clinics of homoeopathy and acupuncture as well as ophthalmology.

Frequently Asked Questions

  • When should a specialist be consulted?

    If your pet suffers from a condition that has not adequately responded to treatment or has a condition which has not been accurately diagnosed, it is time to request referral to a specialist. It is always best to do this in conjunction with your veterinarian, although you may also contact us directly yourself. It is advised not to leave a condition too long before presentation to the specialist. The earlier the presentation, the greater the chance of treatment success and the less costly treatment will be.

  • How do I prepare for a visit to a specialist?

    It is essential to bring along any historical information and test results as well as x-rays, blood tests, etc., to avoid duplication of tests, streamline investigation and to ensure that complete information is available to the specialist to allow him to come to an accurate diagnosis. On the morning of the visit, do not give your pet any breakfast as many tests require an empty stomach for best and accurate results and to avoid delays.  You may allow water throughout the night.

  • When will I be able to collect my pet?

    While some procedures can be performed at the time of your visit and even with you present, some procedures require longer time and will be performed later in the day after the consultation.  Most patients presented for investigation will be discharged again on the same day.

  • Why do specialists charge more than my regular veterinarian?

    Specialists have spent several years longer in training, are more extensively equipped than regular veterinarians and are supported by qualified veterinary nurses, all contributing to higher fees.  However, typically the specialist will investigate more efficiently and avoid unnecessary tests, getting to the answer in a more direct way, avoiding repetitive inefficient treatments or non-essential tests.  Unnecessary surgery can also be avoided.  This saves money and stress or discomfort on the patient.  Treatment and care is also more intensive and complex and therefore more expensive and intensive care is continued 24-hours a day.

  • Am I able to obtain an estimate of a procedure before it takes place?

    Estimates can be provided for specific investigations, however it is near impossible to provide estimates for treatment of a critically sick patient as circumstances and requirements can change by the hour.  Regular updates of costs can be provided.  Please discuss cost concerns with the clinician or nurse so we understand your wishes before treatment or investigation begins.

  • What are the various payment methods available to me regarding specialist fees and procedure costs?

    We may request a deposit to be paid and full payment for services is due at the time of discharge.  We accept cash, cheques and most debit and credit cards. Pet medical aid is now available in South Africa and can go a very long way towards carrying the cost of investigation and treatment.

Visit Our Facebook Page